Privacy Policy
Welcome to the Privacy Policy of SOMA Healthcare Solutions. This Privacy Policy outlines how we collect, use, and safeguard
your personal information when you visit our website or use our services.
This Privacy Policy does not apply to any third-party websites, services, or applications, even
if they are accessible through our platform. Additionally, unless explicitly defined in this Privacy Policy,
all capitalized terms have the same meanings as outlined in our Terms of Service.
By using SOMA Healthcare Solutions, you acknowledge and accept the terms in this Privacy Policy.
If you do not agree, please refrain from using our services.
Information Collection and Use
We collect and process personal information to provide and enhance our services. This may include:
- Responding to your inquiries and customer support requests.
- Displaying names of individuals you communicate with within our platform.
- Sending administrative notices, alerts, and service-related communications.
- Conducting internal operations, including troubleshooting, data analysis, and improving functionality.
- Complying with legal obligations, law enforcement requests, or national security concerns.
- Protecting our rights, property, and the security of our users.
Types of Data collected
We may collect the following types of data:
- Personal identification information (Name, email address, phone number, etc.)
- Usage data and cookies
- Communication history and customer support queries
- Appointment and billing-related information
Mode and place of processing the Data
our data is processed at SOMA Healthcare Solutions' operating offices and in any other places where the parties involved in the processing are located. We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data.
Legal basis of processing
We process your personal data only when we have a legal basis to do so, which includes:
- Your consent
- The performance of a contract
- Compliance with legal obligations
- Our legitimate business interests
Place
Your personal data may be transferred to — and maintained on — computers located outside your state, province, country, or other governmental jurisdiction. By providing your information, you consent to such transfers.
The purposes of processing
We use your data for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features when you choose to
- To provide customer support
- To monitor usage and detect/prevent technical issues
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties or affiliate companies for marketing purposes. However, certain information you voluntarily disclose (such as user-generated content) may become publicly accessible and subject to redistribution.
We may store and process information in locations where SOMA Healthcare Solutions operates, and by using our services, you consent to such international data transfers. While we take reasonable measures to protect your information, no online platform can guarantee absolute security against unauthorized access, misuse, or data alteration.
Third-Party Links
Our website and services may contain links to third-party websites or services, which have separate and independent privacy policies. We are not responsible for the content or privacy practices of these third parties, but we welcome feedback to help maintain the integrity of our services.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at our discretion. Any changes will be posted on our website, and we encourage you to review this policy periodically. Your continued use of SOMA Healthcare Solutions after changes are made constitutes your acceptance of the revised policy.
Contact Information
If you have any questions about this Privacy Policy, please contact us. Any personally identifiable information submitted in relation to privacy inquiries will only be used to respond to your request, in accordance with this Privacy Policy.
SMS Communication Consent
Collection and Use of Phone Numbers
The phone numbers collected through SMS consent will not be shared with third parties for marketing purposes.
Types of SMS Communications If you have consented to receive text messages from SOMA Healthcare Solutions, you may receive messages related to:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or special offers (if applicable)
Example: "Hello, this is a friendly reminder of your upcoming appointment on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
Message Frequency Message frequency may vary. You may receive up to two SMS messages per week regarding your appointments or account status.
Message and Data Rates Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. Rates may vary based on domestic or international messaging.
Opt-In Method You may opt in to receive SMS messages from SOMA Healthcare Solutions through the following methods:
Opt-Out Method You may opt out at any time by replying “STOP” to any SMS message received. Alternatively, you may contact us directly to request removal from our messaging list.
Standard SMS Disclosures
- Message and data rates may apply.
- You can opt out anytime by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms of Use pages.
- Message frequency may vary.
By using our services, you consent to the terms outlined in this Privacy Policy.